At SafeHavenMD, payments are handled with transparency, security and respect for the professional nature of the care we provide.
All payments are processed securely through Stripe.
At SafeHavenMD, payments are handled with transparency, security and respect for the professional nature of the care we provide. All payments are processed securely through Stripe.
All paid services offered by SafeHavenMD are clearly described before purchase. Payment is required at the time of booking or enrollment. We do not store your card details on our servers.
Some services may be offered as one-time payments, while others may be recurring. Billing terms are disclosed before confirmation.
SafeHavenMD uses Stripe as its payment processor. Stripe handles all payment transactions securely and in compliance with industry standards. By making a payment, you also agree to Stripe’s applicable terms and policies.
If a service allows cancellation or rescheduling, the applicable time window will be communicated at the time of booking. Requests made outside that window may not be eligible for a refund.
Because SafeHavenMD provides professional, time-based services, refunds are generally not issued once a service has been delivered or a session has occurred.
Refunds may be considered in limited cases such as billing errors or duplicate charges. Approved refunds are issued to the original payment method through Stripe and may take several business days to process.
If a payment fails or is disputed, access to paid services may be paused until the issue is resolved. We encourage contacting SafeHavenMD directly with billing concerns before initiating a chargeback.
For billing or payment questions, please contact us at
Donations help maintain a private, physician only space that enables reflection, conversation & peer support in a secure environment.
Donations support physician led conversations, curated resources, stories & guided initiatives created specifically for doctors.
Some donation supported initiatives include private community spaces, podcasts, stories and early invitations to small group sessions & events.